General

• Biking, kayaking, paddleboarding and other outdoor recreation activities offered by Roanoke Mountain Adventures all have inherent risks. All participants are required to sign a liability waiver acknowledging these risks. See liability waiver below to download. Participants should be in good physical condition.

• Call ahead to make a reservation if possible. That will allow you to spend less time in the shop and more time out on the trail or water.

• No alcohol or drug use is allowed on any trips. No one who is under the influence of drugs or alcohol is allowed to join any trip.

 

Kayaking and Paddleboarding

• Life Jackets are provided for all Kayaking and Paddleboard trips as well as with rentals. For guided trips they need to be worn at all times and should also be worn by anyone renting a kayak or paddleboard

• Everyone on a guided kayak or paddleboard trip should be able to swim and be in good physical shape.

• The minimum age for a kayak shuttle is 8 years old.

 

Kayak Shuttle and Rental Guidelines

• This is not a guided trip and participants are responsible for themselves and the safety of their group on the water. Designate a group leader.

• Participants should be able to swim.

• The minimum age we can shuttle and put on the river is 8.

• Personal Flotation Devices should be worn at all times on the river. Anyone under 16 must wear PFD at all times per State Law.

• Previous kayaking or canoeing experience is recommended.

• Avoid any dangerous obstacles. Portage around if needed. Never try to paddle through or over a downed tree or debris in the river.

• Make note of landmarks and reference points and remain aware of groups location at all times in case of emergency.

• Road access to the river is very limited in certain areas.

• Water shoes or tennis shoes are a must to protect your feet on the river. Flip-flops are not recommended and bare feet are not allowed.

• Participants should take a cell phone in case of emergency and for contact if help is required. We provide dry bags as well as 1 dry box for groups to keep their phone in.

• Bring adequate food and water.

• We recommend wearing synthetic clothing. It dries quickly whereas cotton gets wet and stays wet. Dress accordingly to the season and weather forecast. Extra layers for the dry bag are a good idea in Spring and Fall.

• We recommend bringing sunscreen, hat and sunglasses.

• No littering, pack it in, pack it out!

• Paddling and alcohol do not mix.

• We recommend not floating when combined water and air temperature is less than 110 degrees or water temp is less than 50 degrees.

• Know what your take-out point looks like. Make note of landmarks that you will recognize.

• GPS/Maps on your phone is often the best way to determine your location.

• Participants are responsible for any lost or damaged RMA gear.

• If emergency call 911 and RMA– 540-525-8295.

• If Lost or other help is needed, call RMA – 540-525-8295

 

Biking

• Bike helmets are provided for all guided bike trips and bike rentals and need to be worn at all times while on the bike.

• All Mountain Biking participants should be able to ride a bike and be reasonably fit. We will work to match your ability level with appropriate trails.

• The recommended minimum age for guided mountain biking trips is 10 years old.

• Yield Appropriately: Do your utmost to let fellow trail users know you’re coming. Anticipate other trail users as you ride around corners. Bicyclists should yield to all other non-motorized trail users. Bicyclists traveling downhill should yield to ones headed uphill, unless the trail is clearly signed for one-way traffic. Strive to make each pass a safe and courteous one. When in doubt, stop and assess the situation.

• Control Your Bicycle: Inattention for even a moment could put yourself and others at risk. Obey all bicycle speed regulations and recommendations, and ride within your limits.

 

What to Wear / Bring

• Biking – Comfortable closed toed shoes, polypropylene or other type quick dry shirt. Bike shorts or regular shorts are recommended. Be prepared for the occasional cool or wet weather by bringing a light rain jacket or warmer top layer. Cotton, jeans and non-athletic shoes are not recommended. All of our bikes are equipped with flat pedals that can be used with any shoes. If you would like to bring your own clipless pedals and shoes we change out at our shop.

• Kayaking, Tubing and Paddleboarding – Bathing suit or quick dry shorts/pants, shirt, river shoes or old tennis shoes. No flip flops. Cotton is not recommended as it gets wet and stays wet. Sunglasses, sunscreen and a hat are recommended. Dress according to the weather and season. Extra layers for the dry bag are a good idea in Spring and Fall.

 

Waiver and Release of Liability

• All adult participants taking a trip, renting equipment or using our shuttle services must read and sign our liability waiver sign assuming responsibility for themselves, their children and all minors in their group. Parents or legal guardians who will not be accompanying their minor child on our trips must sign our waiver in advance of the trip showing their consent for their child to participate in this activity and their understanding of the risks and responsibilities that go along with that participation. The form can be downloaded in advance or obtained in person or by mail from our office. We have waivers on site, but if you would like to speed up your check in, you can download and print this form.

 

Trail Rules

• Ride Open Trails: Respect trail and road closures — ask a land manager for clarification if you are uncertain about the status of a trail. Do not trespass on private land. Obtain permits or other authorization as required. Be aware that bicycles are not permitted in areas protected as state or federal Wilderness. Respect private landowners.

• Leave No Trace: Be sensitive to the dirt beneath you. Wet and muddy trails are more vulnerable to damage than dry ones. When the trail is soft, consider other riding options. This also means staying on existing trails and not creating new ones. Don’t cut switchbacks. Be sure to pack out any trash of other items and don’t litter.

• Never Scare Animals: Animals are easily startled by an unannounced approach, a sudden movement or a loud noise. Give animals enough room and time to adjust to you. When passing horses, use special care and follow directions from the horseback riders (ask if uncertain). Running cattle and disturbing wildlife are serious offenses.

• Plan Ahead: Know your equipment, your ability and the area in which you are riding and prepare accordingly. Strive to be self-sufficient: keep your equipment in good repair and carry necessary supplies for changes in weather or other conditions. Always wear a helmet and appropriate safety gear.

 

Cancelation Policy

• Roanoke Mountain Adventures will provide a full refund for guided trips for any cancellations received up to 30 days before your event date. Cancellations for guided trips received less than 30 days before your event date will receive a refund less 20%. Cancellations for trips received less than 48 hours before your event date are not eligible for a refund but we are happy to reschedule your trip at a later date.

• Roanoke Mountain Adventures will provide a full refund for rentals and shuttles for any cancellations received up to 24 hours before your rental or shuttle date. Cancellations for rentals and shuttles received less than 24 hours before the rental or shuttle date will receive a refund less 50%.

• Should weather or water conditions prevent us from being able to offer the trip, rental or shuttle service, we will provide at your choice a full refund or credit to be used on a later date.